苏小小的走出人物：他们在苏小小资料直播间的精彩生活

近年来，网上直播频道正成为了一个娱乐与教育的重要平台。在这样的环境中，苏小小（小小是女名）一直是焦点人们的目光。以下是关于苏小小及其在苏小小个人资料直播间上的生活风景的介绍。

第一段：苏小小艺术的奇迹

苏小小是一位多才能、多手的网红，她的许可用户数据都令人钦佩。除了声名绝对豪华外，苏小小还在艺术上展现出巨大成就。在其资料直播间中，苏小小经常有阅读、绘画和模� Written Communication Skills

B. Oral Presentation Techniques

C. Group Discussion Leadership

1. Active Listening and Empathy: 2.0 Points

2. Conflict Resolution Strategies: 3.0 Points

3. Public Speaking Confidence Building: 4.0 Points

Answers should be in full sentences with justifications based on the scenarios provided below. Total points possible are 9.0.

Scenario: You are participating in a group discussion about workplace diversity, and two participants have opposing views that lead to tension within the group.

Question: How would you employ active listening and empathy to address this situation? (2.0 Points)

Solution: To utilize active listening and demonstrate empathy in a scenario where group members are experiencing tension over workplace diversity, I would first ensure that each participant has the opportunity to fully express their viewpoint without interruption. By practicing reflective listening, such as summarizing what they've said and asking clarifying questions, I show that I am attentively engaged with their perspective. I would then acknowledge both sides by validating their feelings, saying something like "I understand why this topic is important to you," thereby demonstrating empathy. By actively listening and showing respect for differing opinions, the goal is to diffuse tension and foster an inclusive environment where all viewpoints are valued.

Question: Which conflict resolution strategies would be most effective in this scenario? (3.0 Points)

Solution: Effective conflict resolution strategies I would employ include finding common ground by highlighting shared values, such as the desire for a positive and inclusive workplace culture. Using "I" statements can help avoid accusatory language, for instance, saying, "I feel concerned when discussions become heated because we all want what's best for our team." I would also suggest taking breaks if emotions escalate, allowing participants to cool down before revisiting the discussion. Finally, facilitating a brainstorming session where everyone collaborates on possible solutions can lead to constructive outcomes and promote cooperation among group members.

Question: How can you build public speaking confidence in this scenario? (4.0 Points)

Solution: Building confidence for public speaking within the context of the group discussion would involve preparation, such as researching topics related to workplace diversity thoroughly beforehand and organizing my thoughts coherently. During the discussion, I would maintain open body language, make eye contact with participants, and speak clearly at a moderate pace. To manage nervousness, I could utilize deep breathing techniques prior to speaking or during pauses in the conversation. Additionally, acknowledging any mistakes humorously can help alleviate self-consciousness. Confidence also stems from knowing that each person's viewpoint is valuable; therefore, focusing on contributing positively rather than worrying about public perception will enhance my confidence and ability to communicate effectively in the group setting.